Terms of service

Terms & Conditions

Effective Date: August 23, 2026

Welcome to TRYVE Foods & Beverages Pvt. Ltd. (“TRYVE”, “we”, “us”, or “our”).

These Terms & Conditions govern your use of the TRYVE website, tryvefoods.com, and your purchase of TRYVE products through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About TRYVE

TRYVE Foods & Beverages Pvt. Ltd. is a food and beverage company offering packaged food products through its online store.

Our products may include instant food mixes, nut butters, spice powders, snacks, and other food products introduced from time to time.

2. Use of Our Website

You agree to use the TRYVE website only for lawful purposes.

You must not:

Use the website for any fraudulent or unlawful activity.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce, modify, or distribute our website content without permission.
Use our brand name, logo, product images, or other intellectual property without authorization.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, nutritional information, prices, and other information displayed on our website are accurate.

However:

Product images are for representation purposes and actual packaging may vary.
Colours and appearance may differ slightly from images displayed online.
Product availability may change without prior notice.
Packaging, ingredients, nutritional information, or product specifications may be updated from time to time.

Customers should always refer to the actual product packaging and label for the most current ingredient, allergen, nutritional, storage, and usage information.

4. Food Products & Allergens

TRYVE products are food products and may contain or be processed in facilities that handle ingredients that can cause allergies or sensitivities.

Customers are responsible for reviewing the product's ingredient and allergen information before consumption.

If you have a known food allergy, intolerance, dietary restriction, or other concern, please check the product label carefully before consuming the product.

TRYVE is not responsible for reactions resulting from a customer's failure to review product information or known allergens.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that TRYVE has accepted the order.

We reserve the right to:

Accept or decline an order.
Cancel an order.
Limit the quantity of products purchased.
Correct pricing, product, or availability errors.
Cancel orders suspected of fraudulent or unauthorized activity.

If we cancel an order after payment has been made, the applicable amount will be refunded to the original payment method.

6. Prices & Payments

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Applicable taxes, shipping charges, and other charges, where applicable, will be displayed during the checkout process.

We may change product prices at any time without prior notice. A price change will not affect an order that has already been successfully accepted and confirmed by TRYVE, except where there is an obvious pricing or technical error.

Payments may be processed through third-party payment providers. TRYVE does not directly store your complete card or banking credentials unless specifically stated otherwise.

7. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe displayed on our website.

Delivery timelines are estimates and may vary due to:

Delivery location
Courier delays
Weather conditions
Public holidays
Logistics disruptions
Unforeseen circumstances
Incorrect or incomplete customer information

TRYVE is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact details.

8. Cancellation

Orders may be cancelled only before they are processed or dispatched.

Once an order has been processed or shipped, cancellation may not be possible.

For food-safety and hygiene reasons, delivered food products generally cannot be returned.

Please refer to our Return & Refund Policy for details regarding damaged, incorrect, tampered, or quality-related products.

9. Returns & Refunds

Because TRYVE products are food products, we generally do not accept returns or exchanges after delivery.

However, customers may contact us if they receive:

A damaged product
A tampered package
An incorrect product
An expired product
A product with an apparent quality or packaging issue

Please report such issues within 48 hours of delivery, along with the order number and photographs of the product and packaging.

Any replacement or refund will be subject to our review and Return & Refund Policy.

10. Product Storage & Consumption

Customers are responsible for storing TRYVE products according to the storage instructions provided on the product packaging.

Once a product has been delivered, TRYVE cannot be responsible for damage, spoilage, or quality issues caused by improper storage, handling, exposure to heat or moisture, or use after the applicable best-before/expiry date.

Always follow the preparation, storage, and consumption instructions provided on the product packaging.

11. Intellectual Property

All content available on the TRYVE website, including but not limited to:

TRYVE name and logo
Product names
Product packaging designs
Photographs
Graphics
Videos
Text
Website design
Marketing content
Product descriptions

is owned by or licensed to TRYVE Foods & Beverages Pvt. Ltd., unless otherwise stated.

You may not reproduce, modify, distribute, sell, publish, or commercially use our content without prior written permission.

12. Promotions & Discount Codes

TRYVE may occasionally offer promotional codes, discounts, special offers, or campaigns.

Promotional offers may:

Have specific validity periods.
Be limited to certain products.
Be limited to one use per customer.
Have minimum order requirements.
Not be combined with other offers.

TRYVE reserves the right to modify, suspend, or cancel a promotion where necessary.

13. Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, analytics services, technology providers, or other service providers.

Your use of such services may also be subject to their respective terms and policies.

TRYVE is not responsible for the independent actions, policies, or systems of third-party service providers.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from technical issues
Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, upgrades, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, TRYVE will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold TRYVE Foods & Beverages Pvt. Ltd., its directors, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, or expenses arising from your misuse of the website, violation of these Terms, or unlawful use of our products or services.

17. Privacy

Your use of the TRYVE website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, improve our services, and operate our website in accordance with our Privacy Policy.

18. Changes to These Terms

TRYVE may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the TRYVE website shall be subject to the applicable jurisdiction of the courts in India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

TRYVE Foods & Beverages Pvt. Ltd.

Email: support@tryvefoods.com

Phone/WhatsApp: +91 9030033312

Website: tryvefoods.com

Last Updated: August 23, 2026